FAQ

HOW DO I ORDER A THUMPSTAR?

JUST CLICK “BUY NOW” AND ENTER YOUR DETAILS. YOU CAN PAY BY BANK TRANSFER, CREDIT CARD OR PAYPAL.

DOES THUMPSTAR HAVE A LOCAL DEALER I CAN ORDER FROM?

YES! YOU CAN CHECK OUR DEALER LOCATOR HERE

HOW LONG DOES IT TAKE TO SHIP AND WHAT IS THE COST?

PLEASE CHECK THE SHIPPING POLICY HERE 

WILL MY NEW THUMPSTAR NEED ASSEMBLED?

YES, IT COMES PACKED IN A STEEL CRATE, WE RECOMMEND A CERTIFIED MOTORCYCLE MECHANIC TO ASSEMBLE YOUR MOTORCYCLE, IF YOU ASSEMBLE YOURSELF THEN THERE IS NO WARRANTY.

DO I NEED TO BREAK BIKE IN?

YES THIS TAKES 1-2 HOURS OF RIDING AT HALF THROTTLE AND CHECKING OVER YOUR NEW THUMPSTAR, YOUR MECHANIC CAN ADVISE THE PROCEDURE OR WE HAVE A VIDEO ON WEBSITE.

WHAT OIL WILL I NEED?

USUALLY 4 STROKE SEMI SYNTHETIC 10-40

HOW DO I START A NEW THUMPSTAR?

CHECK CHOKE IS ON(UP IS ON AND DOWN IS OFF) GEARBOX IS IN NEUTRAL AND CLUTCH IS NOT ENGAGED, FUEL IS TURNED ON, THEN KICK OVER GENTLY, WE RECOMMEND HAVING YOUR MECHANIC GIVE YOU A DEMONSTRATION BEFORE FIRST RIDE.

IS THERE ANY WORKSHOP VIDEO I CAN WATCH?

YES WE HAVE A FULL VIDEO SECTION BUT ALL THESE VIDEO ARE INTENDED FOR EXPERIENCED RIDERS OR MECHANIC, DO NOT ATTEMPT ANYTHING UNLESS YOUR CONFIDENT. YOU CAN VISIT OUR WORKSHOP VIDEO HERE.